Refund policy

Return Policy

We accept returns within 7 days of delivery for items that are unworn, unused, and have original tags and packaging intact.

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Return Process

1. Initiate a return request through your account or contact our support team
2. Our partner Shadowfax will schedule a pickup within 2 days of your request
3. A return pickup fee of ₹100 applies

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Refunds

Once the returned item passes our quality check, refunds are processed within 5–7 business days to your original payment method.

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For any return or refund queries, reach out to us at care@brownbutter.club — we're here to help.